Your trust means everything to us, which is why we don't sell your data to anyone - period. You also decide who does and does not have access to your reports.
Contributing to our model is completely optional, and opt-out by default. We believe in giving you the power to decide how you engage with us.
Read is proud to have achieved Service Organization Control (SOC) 2 Type 2 certification. This means we follow best practices when handling and safeguarding your data by using the appropriate encryption algorithms, access controls, and monitoring tools.
Please contact support@read.ai to request a copy of our most recent third party audit report.
Read announces it is measuring a call at the start of every meeting, and requires the meeting host to approve.
Any meeting participant can remove Read by typing “opt out” in the chat. All data measured is deleted.
Every measured meeting is encrypted with permissions on who can access what reports.
Post-call Read settings allows for audio, video, data, report, and even account deletion.
Robust settings give you full control over access to metrics at the individual and organizational level.
Read's Enterprise+ plan offers several additional security features commonly used by large IT organizations. Learn more.
The host can, at any time, remove Read from the meeting, in the same way they would remove a participant.
With each video conferencing platform, you can use native controls to decide who can enter a meeting.
Read makes it clear who invited Read to the meeting, allowing you to work with them to decide if Read is right for this meeting.
Creating an account with Read is a multi-step process that requires the user to either login with SSO (e.g. Microsoft, Google) or create a username and password. The onboarding process also requires a user to provide permission for Read to connect to their calendar.
Integrating Read AI with your online meeting platform is as simple as connecting your calendar and then telling Read which meetings it should join. There's nothing required to download, install, update or maintain.
When it comes to meetings, Read will never attend a meeting unless the following steps occur:
In no instance does Read join random meetings. Read has to be added by a user who has been invited to the meeting for the purpose of generating a meeting report.
Read does not publish data to the open internet, and by default, protects your meeting reports behind our account login system. Your data is kept private and only used to provide the service to you. You have full control of what gets shared with whom. You can read more in our privacy policy and terms of service
As the owner of the meeting, you can control who the content is shared with. For example, you have the option to automatically share the meeting report with your participants, or to not share with them. Or you could choose to change the sharing permissions via our link access.
Read make it simple to delete your account or adjust your settings to select which meetings that Read joins.
If you delete your account, you will immediately lose access to all of the content in your account. Unless you belong to a Workspace, all of the meeting reports owned by your account will also be immediately deleted. We recommend that you save any data you might want to access later on before deleting your account, as deletion cannot be undone.
1. Sign in to your Read account.
2. If you used SSO to create the account (like Google, Microsoft, Zoom), please use the same SSO method to sign in.
3. If you're unsure of the email address you used for your account, search your emails for ones from read.ai and look at the address on the "to:" line to confirm.
4. Go to the bottom of your Account Settings page.
5. Click the red "Delete my account" button.
6. Confirm that you want to delete your account by clicking "Yes, delete my account" on the popup screen. It may take a few moments to complete.
Visit this support article for more information.