Read recently released several major updates to improve users’ experience with meeting reports, recommendations, and the new email and messaging reports called Readouts:
Read on below for more details about all of these updates.
In April, Read introduced Readouts, a new type of report that analyzes and condenses your emails and chat messages into concise updates, organized automatically by topic. With this latest release, users can now receive email Readouts based on the methods they already use to organize emails in Gmail or Outlook, namely labels and folders.
These Readouts will summarize everything you need to know about your emails with the same label (in Gmail) or in the same folder (in Outlook). In addition to daily updates, you’ll receive takeaways (action items and key questions) along with citations back to the original emails if you ever want to dive deeper.
Additionally, now if you ever share a link to any of your Readouts with another user who hasn’t been granted access already, they have the ability to request access. If they do, you’ll receive an email with a link letting you approve the request.
Read users can now edit the transcripts in their meeting reports. Anyone with permission to edit the notes in a report will now have an option to edit the transcript as well.
Editing a transcript is easy - in editing mode, just click on the text you want to change and start typing. You can add, delete, and change any portion of the transcript you want, which is especially helpful if you want to remove irrelevant or inaccurate details from the recorded conversation.
Users can edit their transcripts without fear of making mistakes and losing content. While in editing mode, you have the ability to undo or redo individual changes before saving them to the report. Edited portions get visibly labeled as such for transparency, and if you decide later on that you want to revert these edits, you have the option to reset the transcript back to its original state. Read has also extended this option to the generated notes section, allowing editors to revert that back to its original version as well.
If you need to update the speaker names, you can reassign the speaker for a given portion of transcript (called a “turn”) by clicking on the icon with initials to the left of the speaker’s name. You can also edit a speaker’s name across all of their turns from the same drop down menu, or from the speakers list at the top of the transcript.
Lastly, Read has introduced a “find & replace” feature to more easily edit your transcripts and notes. This is particularly useful for example if you need to correct a misspelled name wherever it appears in the report. Also don’t forget that you can add names and other uncommon terms to your custom vocabulary to assist the automatic detection on future reports.
Read’s transcription has always automatically detected and assigned portions of the transcript to speakers based on their display name during the call. This was not ideal however in conference rooms, where multiple speakers talking through the same device would have their speech grouped together in the transcript.
Read has addressed this issue with its latest release, so that multiple speakers in the same room will now have their speech broken out into separate turns in the transcript. People will appear as “Conference Room - Speaker 1”/“Conference Room - Speaker 2”/etc., and then you can use the new editing feature to update these placeholders to their actual names.
This improvement doesn’t only apply to conference rooms though – with this release, the assignment of speakers to transcript portions is more accurate overall. Not only does this enhance readability of the transcript, it also leads to more accurate notes, especially when it comes to naming the speakers for action items and key questions.
Coaching has long been a key feature in Read’s meeting reports, with multiple metrics to assess your clarity, inclusion, and impact during a meeting. The Coaching page then compiles and averages those results across all of your meetings into a single place.
Now, users will start to receive Recommendations highlighting specific areas that could be improved. Enterprise users also get a collection of video clips showing the key moments where they missed the mark. You can also conveniently receive these recommendations via email, if enabled in your account settings.
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